faster pussycat... type! type!

I found the most wonderful piece of software this morning, it's called Bookpedia. And it's a Cocoa ap made for OS X... it's gorgeous, and easy to use, it looks just like iTunes. You can catalog your books, create wish lists, search the Library of Congress, add to your list by scanning bar codes, and keep track of books and to whom you've loaned them out. That's a real problem for me. It's lovely, and for all of you who have tons of books, are geeky enough to want to catalog them, but use Windows... I'm sorry. I'm sure there are tons of shareware titles that do just that for pc users. I just don't know what they are. And the screenshot of the features shows American Gods in their library, which is just evidence to me that they are people with exceptional taste. I'll have to purchase this fine piece of software. Ooo... and it's made in Spain!

I'm listening to Evildeb talk to Microsoft Tech Support. It's fun! I can hear give the details to a very confusing issue, over and over. And I know she wants to critique their phone support technique, I can just bet.... "No, you shouldn't ask me that now... you should be asking me if anything has changed, on my system, since the last time it worked as expected!!!" The problem is, it's not happening to her, she's trying to find out if they've heard of it. They could just say "no." and get off the phone. We call that a "punt" in support. But Evildeb says "he's trying to do his JOB!"

Well done, MS support phone technician.