I have so little faith in technical support. You know why? Because I deal with it every day. I suppose I’m jaded. In the same way a doctor probably makes a bad patient, I make a bad technical support customer. I would like to get on the line and just demand a senior tech from the get go. I’d like to just interrupt their little speech and say “umm… yeah, I use a mac, so go ahead and transfer me, because you aren’t going to be able to help me.”
Riddle me this, if I’ve just signed up for a new ISP and DSL service, and this service, unlike every other service I’ve used, is occasionally unable to connect to a server via an email program, a server that is fully functional and accessible via a browser…. who’s support issue is this? The host of the fully functional web server? Or the ISP/DSL service provider. Yeah, that’s what I thought too. I mean they didn’t even have me ping the server to verify functionality or check my Authentication settings!!! Amateurs!! [not that it was necessary, I’ve done all those things. It’s just… meh.]

Thanks to Kevin, I’ve learned you can buy the most beautiful pre-colored iPods, that make the mini iPods look a bit silly. I was momentarily saddened that I had not learned of these before purchasing mine, but then I see I can still have mine colored, if I want. but, what I wan’t to know is, do you think my employer would be upset if I took squishy in to be colored Prowler Purple? Or Alpine Green? Or Candy Apple Red? or Midnight Blue?
it’s seriously tempting to get the iPod colored Prowler Purple, btw.

I’ve been taking some personality tests, enneagram tests to be specific. I took the full $10 test, because I’m a psych geek like that. I tied for two enneagram types. Five and Seven.

free enneagram test
free enneagram test
Kind of funny, don’t you think. They are pretty different types to tie in, makes me look a wee bit bipolor. I looooooove psych tests. Hey, did you know that the etymology of psych is Greek, from psychE breath, principle of life, life, soul, Which means I have a B.A. in the study of the soul. oooooo… deep.

A large part of the “experience,” when you buy anything from Apple, is the packaging. They are just so good! They really understand the importance, and joy, of presentation. I did it. I bought the 40 GB iPod today. And I made them update the software before I left, on the off chance I should have trouble with it. [a few people have reported trouble updating the to the latest version of iPod software]. The instructions and quick reference guide come in a white folded folder, that has one word on the front, in no larger than 14 point type, grey, it says “Enjoy.” That’s it. BRILLIANT!!
I have to go fondle it now. Read the instructions, hook it up and stuff.